FWKCC Webinar - Recovery Roadmap Part 3 (Customer Service & Relations in a Virtual World): Making Your Business Marketing Ready
PART 3 of the Series!
Better days are coming. Is your business ready?
While the economic climate feels uncertain now, there is never a good time to quit marketing. After all, "A man who stops advertising to save money is like a man who stops his clock to save time."
Stay TUNED for a focused 1-hour Zoom Webinar panel featuring area business experts discussing easy ways to position your business to be READY and visible through marketing in the post COVID19 climate.
Part 3 of this series will focus on CUSTOMER SERVICE & RELATIONS in a Virtual World: The pandemic has certainly changed the way a lot of businesses communicated with their customer base. Working in an almost exclusive digital format isn't easy, and customers don't always perceive you in the same way as they do in person. Some of these new tech-tricks we've had to learn will probably be here to STAY. How do you place customer service back at the forefront in a virtual platform? Our panel of local business experts include national speaker/trainer, David Horsewood (Fire by Light) who'll speak on the way your voice, face and words affect your relationships, The Innovative Management Group (TIMG) to focus on using tech to both map customer life-cycles and stay connected to them, plus TDS Telecom to discuss moving AWAY from the emergency use of technology to intentional use with plans for long term cyber access.
Got a question you'd like to see covered? Email firstname.lastname@example.org.
ANY business is welcome to attend; members will receive the post-webinar PACKET full of content prepared for the webinar PLUS questions we won't have time to address in an hour.