Account Resolution Team

A contingency only agency - Account Resolution Team applies industry-leading technology and decades of experience to close unresolved accounts. Our process is built around transparency and collaboration. Independently owned and operated for nearly 60 years, with a rich regional history, Account Resolution Team was established in Morristown, Tennessee in 1962. Since that time, ART continues to provide cutting-edge collections solutions to many states in the Southeast, all supported by a staff with more than 70 years of experience.

Formerly known as Tri-County Collection Agency (TCCA INC) and its subsidiary Credit Bureau of East Tennessee, the company was renamed to Account Resolution Team, Inc. in 2015 to reflect its broader mission: “to resolve accounts efficiently and help businesses run more smoothly“.

Since that time, ART has partnered with a leading software development company to provide unparalleled digital solutions to accommodate for the most user-friendly, cost-effective, and timely account resolutions to work alongside its personally interfaced structure that our partners have grown accustomed to.

Account Resolution Team is a member of the American Collectors Association (ACA), Healthcare Financial Management Association (HFMA), Medical Group Management Association (MGMA), American College of Healthcare Executives (ACHE), and the American Association of Healthcare Administrative Management (AAHAM).